Kyocera printers are known for their reliability and durability, but sometimes they may encounter some problems that require troubleshooting. One of the ways to identify and resolve these issues is to check the error codes displayed on the printer’s screen or in the print job log. These error codes indicate what kind of problem the printer is facing and how to fix it.
In this article, we will explain some of the most common Kyocera error codes and what they mean. We will also provide some tips on how to prevent or resolve these errors. If you need further assistance, you can always contact our support team at STAT Business Systems, your trusted Kyocera dealer in Florida.
Common Kyocera Error Codes:
## C0030: Fax PWB Problem
This error code means that there is a problem with the fax software or hardware on the printer. The fax function is disabled due to this issue. To fix this error, you need to update the firmware of the printer or replace the fax PWB (printed wiring board).
## C0060: Main PWB Type Mismatch Error
This error code means that there is a mismatch between the main PWB (printed wiring board) type and the model of the printer. This can happen if you install a wrong or incompatible main PWB on the printer. To fix this error, you need to install the correct main PWB for your printer model.
## C0070: Fax PWB Incompatibility Detection Problem
This error code means that there is an incompatibility between the fax software and the main PWB software on the printer. The fax function is disabled due to this issue. To fix this error, you need to update both the firmware of the printer and the fax software.
## C0130: Main PWB EEPROM Backup Memory Device Problem
This error code means that there is a problem with the EEPROM (electrically erasable programmable read-only memory) device on the main PWB (printed wiring board). The EEPROM device stores important data such as settings, counters, and calibration values. To fix this error, you need to replace the main PWB or reset the EEPROM device.
## C0180: Machine Number Mismatch Error
This error code means that there is a mismatch between the machine number stored in the EEPROM (electrically erasable programmable read-only memory) device on the main PWB (printed wiring board) and the machine number printed on the serial number label of the printer. This can happen if you replace the main PWB or change the serial number label. To fix this error, you need to enter the correct machine number in service mode.
## C0420: Paper Feeder Communication Error
This error code means that there is a communication problem between the paper feeder and the printer. This can happen if there is a loose or damaged connection, a faulty paper feeder, or a faulty printer. To fix this error, you need to check and secure the connection, replace or repair the paper feeder, or replace or repair the printer.
## C0640: Hard Disk Drive Problem
This error code means that there is a problem with the hard disk drive (HDD) on the printer. The HDD stores data such as fonts, macros, forms, and scanned images. To fix this error, you need to format or replace the HDD.
## C3100: Scanner Carriage Problem
This error code means that there is a problem with the scanner carriage on the printer. The scanner carriage moves back and forth to scan documents. To fix this error, you need to check and clean the scanner rails, lubricate the scanner motor, or replace the scanner unit.
## C3300: CCD Exposure Lamp Problem
This error code means that there is a problem with the CCD (charge-coupled device) exposure lamp on the printer. The CCD exposure lamp illuminates documents during scanning. To fix this error, you need to check and replace the CCD exposure lamp or adjust its position.
## C6000: Fuser Heater Break Error
This error code means that there is a problem with the fuser heater on the printer. The fuser heater melts and bonds the toner onto the paper during printing. To fix this error, you need to check and replace the fuser heater or reset the fuser temperature.
## C6100: Fuser Thermistor 1 Error
This error code means that there is a problem with the fuser thermistor 1 on the printer. The fuser thermistor 1 measures the temperature of the fuser heater. To fix this error, you need to check and replace the fuser thermistor 1 or reset the fuser temperature.
## C6200: Fuser Thermistor 2 Error
This error code means that there is a problem with the fuser thermistor 2 on the printer. The fuser thermistor 2 measures the temperature of the fuser roller. To fix this error, you need to check and replace the fuser thermistor 2 or reset the fuser temperature.
## C6300: Fuser Reheater Error
This error code means that there is a problem with the fuser reheater on the printer. The fuser reheater maintains the temperature of the fuser roller. To fix this error, you need to check and replace the fuser reheater or reset the fuser temperature.
## C6400: Zero-Cross Signal Error
This error code means that there is a problem with the zero-cross signal on the printer. The zero-cross signal detects the voltage fluctuation of the power supply. To fix this error, you need to check and replace the power supply unit or the main PWB (printed wiring board).
## C6600: Toner Motor Error
This error code means that there is a problem with the toner motor on the printer. The toner motor rotates the toner container to supply toner to the developer unit. To fix this error, you need to check and replace the toner motor or the toner container.
## C7100: Cyan Drum Unit Error
This error code means that there is a problem with the cyan drum unit on the printer. The cyan drum unit transfers the cyan toner image onto the paper. To fix this error, you need to check and replace the cyan drum unit or the cyan developer unit.
## C7200: Magenta Drum Unit Error
This error code means that there is a problem with the magenta drum unit on the printer. The magenta drum unit transfers the magenta toner image onto the paper. To fix this error, you need to check and replace the magenta drum unit or the magenta developer unit.