In a world of chatbots, automated attendants, and national call centers, we’ve found that the most “innovative” thing a technology company can offer is a real person who picks up the phone.
For over 30 years, our team at STAT Business Systems has been on the road in Miami, Fort Lauderdale, and West Palm Beach. We’ve seen firsthand what really frustrates South Florida businesses. It’s not just when a copier breaks; it’s the experience of trying to get help.
It’s the 45-minute hold time. It’s the impersonal, scripted response. It’s the 3-day wait for a technician who doesn’t have the right part.
We’ve built our entire company to be the exact opposite of that.
You’re Not an Account Number, You’re Our Neighbor
When you call STAT, the person you speak to is right here in Broward County, not in a call center a thousand miles away. Our technicians are factory-trained on Kyocera and KIP machines, and they are the same local team that has been supporting your neighbors for decades. We know the buildings, we know the traffic, and we know that your time is your money.
As we head into 2026 planning, we see many businesses being sold on “the next big thing” in technology. But we believe the “next big thing” is what it’s always been: reliability.
- Does your technology actually work?
- Does it solve your real-world problems?
- And when it doesn’t, is there a skilled, local person who will be in your office today to fix it?
This is our simple, “old-school” promise. We provide world-class, secure technology from Kyocera, but we back it with a level of personal service that a national chain simply cannot.
Planning for a Simpler 2026?
As you review your budgets and plan for next year, think about the hidden costs of frustration and downtime. If you’re tired of being a number in a queue, maybe it’s time to partner with a local team that’s as invested in your success as you are.
If you’d like to talk about what real, local service looks and feels like, give us a call. You’ll get a real person on the line, and we’d be happy to talk about your 2026 technology needs. You can also visit our Copier Service and Repair page to see our commitment to service.