For many national, online-only vendors, the sale is over once the box is dropped on your doorstep. You’re left with a massive piece of equipment, a thick manual, and a list of instructions for connecting it to your network. For a busy South Florida business, that’s not a solution—it’s a new problem.
At STAT Business Systems, the delivery of your new Kyocera copier isn’t the end of the process; it’s the beginning of our partnership. Our white-glove installation and training are standard, ensuring your team is fully productive from day one. Here’s what you can actually expect after you choose STAT.
Day One: Professional Installation and Setup
When your new machine arrives, it won’t be from a third-party freight company. It will be delivered by our own team of professional technicians. We handle everything: unpacking, placement (even up stairs), and removal of all packing materials.
But the most critical part comes next. Our technicians are experts in computer and networking and will fully integrate the machine into your office environment. We will:
- Connect the machine to your network.
- Install print drivers on all necessary computers.
- Set up and test critical functions like Scan-to-Email and Scan-to-Folder.
This isn’t something we leave for your IT team to handle. We get it done right, on-site, the first time, whether your office is in Doral or West Palm Beach.
Getting Your Team Up to Speed
A powerful new copier is useless if your team is too intimidated to use its best features. That’s why our technicians don’t leave until your staff is comfortable.
We provide comprehensive, on-site training for your key users. We’ll walk them through the most important, time-saving functions that will make their jobs easier, such as:
- Using the secure “Private Print” feature for confidential documents.
- Setting up one-touch-buttons for common scan destinations.
- Accessing time-saving apps and cloud-scanning features.
Long-Term, Proactive Support
Our relationship doesn’t end when the training is over. As a local Broward County partner, we’re invested in your long-term success. We set up our machines with proactive monitoring, which often alerts us to a low toner level or a potential service issue before it even impacts your workflow.
And when you do need help, you’re not calling a national call center. You’re calling our local office, and we’ll dispatch a technician who is already in your area.
This comprehensive, hands-on approach is how we’ve built lasting relationships with clients across South Florida for over 30 years.
Tired of vendors who disappear after the sale? Experience the difference of a true local partner. Let’s talk about what a new, fully-supported copier solution would look like for your business.