The Pain Point No One Talks About
It wasn’t the client deadlines or long depositions that frustrated the team the most — it was the copier. Or more specifically, the bottleneck it created.
A Fort Lauderdale law firm (we’ll call them “Firm A” for privacy) came to STAT Business Systems with a simple but serious complaint:
“We’re spending more time waiting for legal documents to print than reviewing them.”
Their machine was outdated, slow to respond, and frequently jammed during large print jobs. One associate joked that using it felt like “faxing from the ’90s.”
Breaking Down the Problem
We visited their office and noticed three recurring issues — ones we see often across professional firms:
- Shared access to a single, overloaded copier
- No user authentication — meaning sensitive documents sat on the tray
- Expensive toner refills and service calls from a national vendor with long wait times
In short, they had outgrown their copier but didn’t know it. And their lease still had 14 months left.
The STAT Fix
Rather than pushing for an early termination, we proposed a staged upgrade. We installed a Kyocera TASKalfa TA-5004i, known for high-speed output and advanced user authentication.
Key upgrades included:
- Secure print release via PIN or card login
- Cloud integration with their existing case management software
- Segmented access controls by department
This allowed multiple legal teams to queue and retrieve documents securely — without the printer becoming a choke point.
We structured the lease with built-in flexibility, so when they open their satellite office next year, they can add a second device under the same agreement.
📎 View the Kyocera TASKalfa TA-5004i specs
What Changed?
- Print delays dropped by over 60%
- Internal IT tickets for the copier? Zero in the first 90 days
- Staff could print case files without worrying about security or waiting in line
Most importantly, the office started to feel efficient again.
The Bigger Picture
This isn’t just about one copier. It’s about identifying friction points in the workplace and solving them before they become accepted as “normal.”
Many South Florida offices — especially in legal, finance, and healthcare — face similar copier bottlenecks but don’t act until productivity tanks.
If your team has quietly adjusted to a slow, frustrating printing process, it might be time for a better solution.
What’s Your Bottleneck Costing You?
We specialize in helping businesses transition to faster, smarter, and more secure document solutions — without the pushy sales pitch.
If you’re curious what your current lease is really costing you, or want to explore modern alternatives like the Kyocera TASKalfa TA-5004i, let’s talk.
📞 Request a free copier workflow consultation — no obligation, just clarity.